Support
Context Help
If you lose your way inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A pop-up window will appear. It offers thorough info about all the actions that you can carry out on the given page. Each pop-up window opens on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a wide assortment of educational videos demonstrating how to use our web hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of only reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step educational videos.
F.A.Q.
If you can't find the answer you searching for, take a look at our extensive Frequently Asked Questions section, which contains questions asked by real customers and offers real solutions. We constantly "revamp" our FAQ section with new articles in order to encompass all the innovations and new additions to our system.
Ticketing System
If you still can't discover the answer you need in the Frequently Asked Questions database either, we have a great team of customer service technicians available 24/7/365 and ready to assist you with any problem. Each trouble ticket you submit will be answered in less than 1 hour (the average support ticket response time being just twenty minutes), so you will never have to wait a long time to get your question answered.